Key Features

An array of features to choose from

Dedicated voice lines straight to your premises

Trunking to reduce expenses by eliminating equipment

Rerouting of overflow calls

Scalability to meet your growing needs

Hosted PBX fully managed by MetroNet

Whether you need POTs lines, PRI, SIP, VoIP, or would like MetroNet to manage your business voice services through our Managed PBX service, MetroNet can provide the high levels of service and the call features you need.

Business Voice
MetroNet POTS (Plain Old Telephone Service) lets you choose from traditional single- or multi-line analog voice services that provide over 15 calling features, including local and long-distance calling, voicemail, conferencing, mobile options with MetroNet Go, and more.

PRI (Primary Rate Interface)
MetroNet PRI services provide traditional voice, data and video capabilities across a single circuit that supports multiple lines. PRI is an ISDN (Integrated Services Digital Network) service on which a single circuit can support up to 23 simultaneous calls. It is delivered apart from your Internet circuit, so calls won’t slow down your connectivity.

MetroNet’s SIP (Session Initiation Protocol) service utilizes a powerful communications protocol that can be used to send voice, data and video communications to multiple parties. As a result, SIP is great for organizations with remote workers who rely on multimedia communications.

MetroNet’s VoIP (Voice over Internet Protocol) service utilizes MetroNet’s 100% all-fiber network to connect voice calls. It’s great for smaller organizations that don’t have the need to engage in multimedia communications between locations.

Hosted PBX (HPBX)
MetroNet’s Hosted PBX service is a comprehensive, turn-key solution that takes the management and maintenance of voice communications off your shoulders. It’s all handled through MetroNet’s redundant, highly secure data centers, where all call processing is handled. Voice communications are handled on a separate, private connection, so the bandwidth it utilizes won’t slow down your Internet connection. With a range of service options, there’s a solution to fit the needs of any size business.

MetroNet Go

A great add-on solution for Business Voice and Hosted PBX customers. MetroNet Go enables users to enjoy all the call features of MetroNet Hosted PBX from any device, anywhere in the world.

Training Resources

Please visit the following links for your CommPortal access, User guides, and Training tools.


Please use the links below to access the CommPortal for your location.  Once you login you will be able to configure the features on your MetroNet Business phone system including viewing recent calls, view and listen to voicemail, set up your contacts, and change your phone and phone system settings.


  • CommPortal END USER LOGIN
  • CommPortal ADMIN LOGIN

MetroNet Minnesota West

  • CommPortal END USER LOGIN
  • CommPortal ADMIN LOGIN

MetroNet Rochester, MN

  • If your business is in Rochester, MN please contact your local Account Manager to confirm which Hosted PBX tools are best suited to your location.

MetroNet Kalamazoo & Battle Creek MI (previously CTS)

  • CommPortal END USER LOGIN
  • CommPortal ADMIN LOGIN


If your business is in Minnesota and/or you are a previous Jaguar customer, please use the User Guide links below.