Key Features

An array of features to choose from

Dedicated voice lines straight to your premises

Trunking to reduce expenses by eliminating equipment

Rerouting of overflow calls

Scalability to meet your growing needs

Hosted PBX fully managed by MetroNet

Whether you need POTs lines, PRI, SIP, VoIP, or would like MetroNet to manage your business voice services through our Managed PBX service, MetroNet can provide the high levels of service and the call features you need.

Business Voice
MetroNet POTS (Plain Old Telephone Service) lets you choose from traditional single- or multi-line analog voice services that provide over 15 calling features, including local and long-distance calling, voicemail, conferencing, mobile options with MetroNet Go, and more.

PRI (Primary Rate Interface)
MetroNet PRI services provide traditional voice, data and video capabilities across a single circuit that supports multiple lines. PRI is an ISDN (Integrated Services Digital Network) service on which a single circuit can support up to 23 simultaneous calls. It is delivered apart from your Internet circuit, so calls won’t slow down your connectivity.

MetroNet’s SIP (Session Initiation Protocol) service utilizes a powerful communications protocol that can be used to send voice, data and video communications to multiple parties. As a result, SIP is great for organizations with remote workers who rely on multimedia communications.

MetroNet’s VoIP (Voice over Internet Protocol) service utilizes MetroNet’s 100% all-fiber network to connect voice calls. It’s great for smaller organizations that don’t have the need to engage in multimedia communications between locations.

Hosted PBX (HPBX)
MetroNet’s Hosted PBX service is a comprehensive, turn-key solution that takes the management and maintenance of voice communications off your shoulders. It’s all handled through MetroNet’s redundant, highly secure data centers, where all call processing is handled. Voice communications are handled on a separate, private connection, so the bandwidth it utilizes won’t slow down your Internet connection. With a range of service options, there’s a solution to fit the needs of any size business.

Helpful Links

Please visit the following links for informative Hosted PBX user guides and training tools.

JAGUAR Customers can access portal links and Hosted PBX user guides HERE.

HPBX Phone Tutorial Using Polycom Phone
HPBX Phone Tutorial Using Cisco Phone

HPBX End User Guide
HPBX Recording Auto Attendant Announcements User Guide
HPBX Administrator Guide

Polycom VVX 411 Business Media Phone Reference Guide
Polycom VVX 311 Business Media Phone Reference Guide
Polycom VVX 601 Business Media Phone Reference Guide

CommPortal User Login
CommPortal Administrator Login
CommPortal User Guide
CommPortal Admin Tutorial Video
CommPortal End User Tutorial Video

MetroNet Go
A great add-on solution for Business Complete and Hosted PBX customers.  MetroNet Go enables users to enjoy all the call features of MetroNet Hosted PBX from any device, anywhere in the world.

Please visit the following links for MetroNet Go Quick Reference guides.

MetroNet Go for Mobile IOS Quick Reference Guide
MetroNet Go for Mobile Android Quick Reference Guide
MetroNet Go for Desktop Quick Reference Guide